Terms and Conditions

Terms and Conditions 

 

1. Introduction:

1.1. These Terms and Conditions ("Terms") govern the use of the website, products, and services provided by NAYA PEHNO ("we," "our," or "us").

1.2. By accessing our website, purchasing products, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

2. Ordering and Payment:

2.1. Orders: When placing an order, you agree to provide accurate and complete information about yourself, including billing and shipping details.

2.2. Pricing: Prices for products are as listed on our website and are subject to change without notice. All payments must be made in the currency specified on our website.

2.3. Payment Methods: We accept payment via credit/debit card, UPI and Cash on Delivery as specified on our website.

3. Shipping and Delivery: 

3.1. Shipping: We aim to process and ship orders within a reasonable timeframe. Shipping costs and estimated delivery times are provided at checkout and may vary based on location and shipping method.

3.2. Delivery: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party shipping carriers or factors beyond our control.

4. Returns and Exchanges:

4.1. Return Policy: We accept returns of unworn, unwashed, and undamaged items within 4 days of purchase. Returns are subject to inspection and approval before a refund is issued.

4.2. Exchange Policy: Exchanges for a different size or color are subject to availability. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

5. Intellectual Property:

5.1. Trademarks: "NAYA PEHNO" and our logo are registered trademarks owned by us. You agree not to use our trademarks or intellectual property without prior written consent.

5.2. Copyright: All content on our website, including images, text, and designs, is protected by copyright laws. You may not reproduce, distribute, or modify any content without authorization.

6. Privacy and Data Security:

6.1. Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you consent to the collection and processing of your data as described in our Privacy Policy.

6.2. Data Security: We implement reasonable measures to safeguard your information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Limitation of Liability:

7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where prohibited by law.

8. Amendments and Updates:

8.1. We reserve the right to amend or update these Terms at any time without prior notice. Continued use of our website or services after such changes constitutes acceptance of the modified Terms.

9. Contact Us:

9.1. If you have any questions or concerns about these Terms, please contact us at nayapehno@gmail.com.